Mostpal's Privacy Policy

Mostpal (referred to as "we", "us", or "the Platform") is an internationally licensed online gaming platform. We believe that every user's personal data belongs to them, and protecting it is our responsibility.

This Privacy Policy applies to Mostpal's website, mobile app, and all related services. By using the platform, you are considered to have accepted the terms of this Privacy Policy.

Mostpal's Privacy Policy is built in accordance with international data protection regulations. We never use your data without your consent.

Mostpal collects user data in several ways. Below is a full breakdown of the types of data we collect:

Information collected during registration:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Current Address & Country
• Username & Password
• Preferred Currency & Language

Information collected during identity verification (KYC):

• National ID, Passport, or Driving License information
• Photo or Selfie (for identity verification)
• Proof of Address (utility bill or bank statement)

Automatically Collected Information:

• IP Address & Device Type
• Browser and Operating System information
• Login Time & Session Details
• Gaming Activity & Betting History
• Deposit and Withdrawal Records

Mostpal uses the data collected for the following purposes:

Mostpal never uses your data beyond its stated purposes. A legal basis is confirmed before any data is processed.

Mostpal does not sell user data. However, data may be shared in the following limited circumstances:

• Service Provider: With payment processors, game software providers, and technology partners — only information necessary for service delivery is shared.
• Legal Obligations: In response to court orders, government directives, or requests from regulatory authorities.
• Fraud Prevention: Relevant authorities may be notified to prevent money laundering or other illegal activities.
• Business Changes: In the event of company merger or acquisition, users will be notified in advance.

Mostpal's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security — the platform cannot function properly without these.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Helps with platform usage analysis and improvement.
• Marketing Cookies: Used to show you relevant ads based on your interests.

You can manage or disable cookies at any time through your browser settings. Note that disabling certain cookies may limit some platform functionality.

Mostpal follows industry-leading technologies and practices to keep your data secure. Our security infrastructure is regularly updated and audited.

• 256-Bit SSL Encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): Enable an extra layer of security to keep your account protected.
• Encrypted Database: All stored personal data is kept in encrypted form.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Access Controls: Only authorized personnel have access to personal data.
• Firewall Protection: Advanced firewall and DDoS protection are active around the clock.

Under Mostpal's Privacy Policy, every user has the following rights:

• Right to Access Information: You can request to know and view what data Mostpal holds about you.
• Right to Rectification: You can request correction of incorrect or incomplete information.
• Right to Erasure: You can request deletion of your information in certain circumstances.
• Right to Restrict Processing: You can request that your information be used only for specific purposes.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can object to data processing for specific purposes.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, contact our support team. We will respond to your request within 30 days.

Mostpal strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal data from minors.

If any minor's data is collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.

If a parent or guardian believes their child's data is held by Mostpal, please contact our support team immediately.

Mostpal does not retain data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements:

After the retention period expires, information is securely deleted or anonymized.

Mostpal's platform integrates various third-party services, including game providers, payment processors, and analytics tools. These services may have their own privacy policies.

• Only information necessary for service delivery is shared with third parties.
• All third-party providers are required to comply with Mostpal's data protection standards.
• When accessing third-party websites, their privacy policies apply.

Mostpal may update this Privacy Policy from time to time. Registered users will be notified in advance of any significant changes via email or in-app notification.

The date of the last update will always be displayed at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.

For any questions or concerns regarding the Privacy Policy, contact Mostpal's Data Protection Team:

• Email: [email protected]
• Live Chat: Available 24/7 from the Support team
• Response Time: Typically responded to within 72 hours