Mostpal's Terms and Conditions

Mostpal (referred to herein as the "Platform" or "we") is an internationally licensed online gaming platform that provides services in Bangladesh and other countries. These Terms and Conditions apply to the Mostpal website, mobile app, and all associated services.

By accessing or creating an account on Mostpal, you confirm that you have read, understood, and agreed to abide by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the platform.

Mostpal reserves the right to modify these Terms and Conditions at any time. Registered users will be given advance notice of any significant changes.

To register on Mostpal, you must provide accurate and up-to-date information. Each person may only hold one account — creating multiple accounts is strictly prohibited and may result in suspension or permanent closure of all associated accounts.

• The name, address, and contact information provided at registration must be accurate.
• Keeping your account password confidential is solely your responsibility.
• Any unauthorised access to your account must be reported to Mostpal immediately.
• Operating an account on behalf of or in the name of a third party is not permitted.
• After registration, you may be required to complete an identity verification (KYC) process.

Mostpal strictly prohibits anyone under the age of 18 from using the platform. During registration, you must confirm that you are at least 18 years of age.

Mostpal may request a government-issued ID (National ID card, passport, or driving licence) for age verification at any time. Certain account features may be restricted until verification is complete.

Any account created for a minor will be immediately closed and all related transactions will be voided.

Mostpal offers fast and secure transactions via mobile banking and various e-wallets. Deposits are generally credited to your account instantly.

• A minimum deposit amount is set for each provider and may vary accordingly.
• Withdrawal requests are typically processed within 24 to 72 hours.
• Identity verification (KYC) must be completed before a withdrawal can be processed.
• Withdrawals must be made via the same method used for the original deposit.
• Mostpal reserves the right to investigate any suspicious transactions.
• In cases of money laundering or fraudulent activity, funds will be frozen and the relevant authorities will be notified.

Mostpal regularly offers a variety of bonuses and promotional offers for both new and existing users. Each bonus offer has its own terms and conditions, which are detailed on the relevant promotion page.

• Specific wagering requirements must be met before a bonus can be claimed.
• Multiple individuals from the same household or IP address may not claim bonuses.
• Bonus cash cannot be transferred to another user.
• Mostpal reserves the right to cancel any bonus in cases of abuse or violation of the rules.
• Once a promotional offer expires, the associated bonus will be automatically cancelled.

All games on Mostpal are operated through third-party software providers and governed by RNG (Random Number Generator) technology. Every game outcome is entirely fair and random.

• The use of tools, bots, or any form of automation in gaming software is strictly prohibited.
• Attempting to exploit any technical error or glitch for personal gain is not permitted.
• In the event of any dispute regarding a game outcome, game logs and server records will serve as the definitive evidence.
• Colluding with other players to place bets is strictly prohibited.

Mostpal reserves the right to remove or add specific games or game categories at any time.

Mostpal places responsible gaming at the top of its priorities. Gaming should be a source of entertainment — not a cause of financial stress or personal hardship.

• Users can set their own deposit limits, betting limits, and session time limits.
• The option to temporarily or permanently close an account is available at any time.
• If signs of gaming addiction are identified, Mostpal's support team is available to provide assistance.

For more details, visit our Responsible Gaming View the page.

Mostpal takes the protection of users' personal data extremely seriously. Our platform uses the latest SSL encryption technology.

• Users' personal information is never sold to third parties.
• Information may be disclosed to authorities only when required by legal obligation.
• Enabling two-factor authentication (2FA) provides an additional layer of security for your account.

For more information, visit our Privacy Policy Read it.

The Mostpal website, app, logo, content, graphics, and software are the exclusive intellectual property of Mostpal. Copying, distributing, or using them without prior permission is strictly prohibited.

• No part of the platform may be reverse engineered.
• Using Mostpal's trademarks or logo without permission is unlawful.
• Intellectual property rights for third-party game content remain with the respective game provider.

Mostpal reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Any breach of these Terms and Conditions.
• Providing a false identity or information.
• Fraudulent or suspicious activity.
• Bonus abuse or game manipulation.
• Operating multiple accounts.
• Being underage or accessing the platform from a restricted region.

Users may also request to close their account at any time. Any valid balance will be refunded subject to verification.

These Terms and Conditions are governed by international gaming licensing authorities. Any dispute will first be referred to Mostpal's customer support team for resolution.

Users acknowledge that it is their sole responsibility to ensure that online gaming is legal under the laws of their own country. mostpal will not be liable for any user's violation of their local laws.

Mostpal may update these Terms and Conditions at any time. Registered users will be notified of significant changes via email or in-app notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. The date of the latest update will always be shown at the top of this page.